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• Module 5: Getting Started with Flows

  We’ll  walk you through the following:  A regular text message versus a fl...

• Module 4 : Getting Started with Campaigns

  Automating Campaigns Groundwork  Identify an automated message campaig...

• Module 3 : Getting Started with Messages

  Introduction to Messages The CommunityConnect Labs platform lets you vie...

• Module 2 : Getting Started with Contacts & Groups

  Video Transcript    There are THREE primary ways to create contact gr...

• Module 1 : Platform 101

  Whether you’ve never logged in to the platform, and you’re brand new, or it’...

• CommunityConnect Labs Platform Glossary

  Common words and phrases related to text messages Messages can be SMS or MM...

• Trackable Links

  Create and Use Trackable Links It's common to want to provide your cl...

• Send the Contact a Message

  Use the “Send Message” action to send your contacts a message on their prefe...

• ActionSets

  Once a contact enters a flow, they interact directly with its steps, which a...

• Label an Incoming Message

  Use the “Add Label” action to label incoming messages handled by your workfl...