Current Solutions

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Getting Started 6

• CommunityConnect Labs Platform Glossary
• Module 1 : Platform 101
• Module 2 : Getting Started with Contacts & Groups
• Module 3 : Getting Started with Messages
• Module 4 : Getting Started with Campaigns

See all 6 articles

Messages 7

• Introduction to Messages
• Archive Messages
• Delete Messages
• Label Messages
• Export Messages

See all 7 articles

Contacts 10

• Introduction to Contacts
• Create a Contact
• Import & Export Contacts
• Add, Edit & Prioritize Contact Connections
• View, Add, Edit & Remove Contact Fields

See all 10 articles

Flows 25

• Introduction to Flows
• Flow Types
• ActionSets
• Start & Exit a Flow
• Wait for the Contact to Respond

See all 25 articles

Triggers 9

• Introduction to Triggers
• Ignoring Keywords While in a Flow
• Create a Message Keyword That Launches a Flow
• Create a Keyword Trigger That Allows People to Join a Group
• Start a Flow in the Future or on a Schedule

See all 9 articles

Campaigns 6

• Introduction to Campaigns
• Create a Campaign Event
• Edit a Campaign Event
• Delete a Campaign Event
• Edit a Campaign

See all 6 articles

Workflows 3

• Create and Use a Lookup Table
• Create and Use a Gift Card Incentive
• Create and Use Trackable Links

Platform Training 1

• 2023 Training Guide