Add Contacts to a Group

Use the ”Add Contact to a Group” action to add a contact to a contact group from within a flow. Every contact that reaches this action in a flow will be added to the group selected.

In the example below, we're placing students who've indicated that they would like to get reminders into a group called "Application Reminders." This allows us to identify and send daily reminders to these students about the application process and deadline.

Remove Contacts from a Group

Use the “Remove Contact from a Group” action to remove a contact from a group or groups from within a flow.

In the example below, we're removing students who've opted-out of SMS updates from the "Vocational Training Program" group.

Note that you can also select “Remove from All” to remove the contact from all groups they’re a member of.

Up Next: Update the Contact