Triggers allow you to control how or when a flow starts. Navigate to the “triggers” tab on the platform to see and edit your existing triggers or to create new ones. 

There are a variety of triggers available on the platform.

For a more detailed explanation of each action, click the links below: 

• Create a message keyword that launches a flow

• Create a message keyword that allows people to join a group

• Start a flow in the future or on a schedule

• Start a flow after receiving a call

• Start a flow after a missed called

• Start a flow when a conversation is started by a contact

• Start a flow when Facebook refers a contact

• Start a flow after receiving a message not handled elsewhere

Archive or Activate an Existing Trigger

To archive an existing trigger, check the box next to each of the triggers that you want to archive, and click the Archive button that appears at the top of the list.

To reactivate an archived trigger, click on the Archived folder on the left side of the triggers panel, select the triggers you want to activate, and then click the Activate button that appears at the top of the list.

Up Next: Ignoring Keywords While in a Flow